High Stakes, Higher Standards: BetMGM Ups the Ante for Responsible Gaming

BetMGM and EPIC have agreed to extend their relationship for a sixth year. Feedback from training during Problem Gambling Awareness Month shows strong increases in confidence and knowledge among BetMGM teams, committed to assisting any customers who suffer from problem gambling.

BetMGM has extended its relationship with EPIC Global Solutions for a sixth year, drawing on the consultancy’s lived experience model to support player protection excellence across key consumer-facing teams.

BetMGM originally partnered with EPIC to provide meaningful exposure to the human impact of problem gambling for its employees and stakeholders. The “lived experience” approach from EPIC continues to positively impact the organization’s responsible gambling framework, training strategy, and stakeholder engagement.

Be Aware

Through the extension of the work in 2026, EPIC has initially delivered two sessions of its “Gambling Harm Awareness” program to BetMGM teams during March, coinciding with Problem Gambling Awareness Month, and will undertake two further scheduled sessions with BetMGM’s customer-facing teams later in the year. Additional Gambling Harm Awareness sessions have been agreed for September, alongside digital Responsible Gambling training and an advisory day with EPIC consultants.

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